MGM China Holdings Limited - Sustainability at MGM

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Sustainability at MGM


At MGM China, sustainability is about doing well by doing good. To ensure the long-term success of our business, it is fundamental we look after those who mean the most to us, including: our employees, customers, the communities in which we operate, our shareholders, business partners and suppliers. It is also equally important to take care of the earth and its precious natural resources, which we depend on for life itself.

This ethos is the foundation of our sustainability vision, “Create a Better Tomorrow Today”, signifying that the decisions we make today, will affect the society and the environment of tomorrow. Our vision serves as a call to action to operate a sustainable and responsible Company where our business activities positively impact the people and environment of Macau.

MGM Sustainability Policy

In 2016, we established our Sustainability Policy outlining commitments to three overarching pillars: Responsible Business, Social Responsibility and Environmental Sustainability, with the following objectives:

  1. Commitment to Responsible Business: We are committed to have governance systems in place to best manage sustainability risks and opportunities. We will include important stakeholder groups in the development of sustainability programs through regular reporting and engagement initiatives.
  2. Commitment to Social Responsibility: We are committed to provide employees with a great place to work and develop. We will give back to the community and invest in its long-term development and prosperity.
  3. Commitment to Environmental Responsibility: We will continuously work to minimize the environmental impacts of our business operations.

Click HERE for MGM's Sustainability Policy

Focusing on What Matters

Based on these pillars, the following have been identified as the most material areas to our business through internal and external analysis and consultation. This sustainability summary is structured according to these material areas.


Material areas

Commitment to Responsible Business

  • Sustainability governance
  • Stakeholder engagement
  • Product responsibility
  • Business conduct

Commitment to Social Responsibility


  • Recruitment and development
  • Diversity and equal opportunity
  • Health, safety and well-being


  • Community engagement
  • Responsible gaming
  • Anti-human trafficking
  • Supporting local businesses 

Commitment to Environmental Responsibility

  • Emissions
  • Natural resource use
  • Waste management
  • Green building
  • Biodiversity
  • Green procurement
  • Employee engagement
  • Community outreach



Sustainability Governance

Formed in 2012, the MGM Sustainability Committee (“Committee”) is responsible for establishing policies, programs and procedures that help move us towards fulfilling our sustainability vision and goals.  The Committee includes senior representatives from across our departments, ensuring that a committee member champions each of our important impact areas. We also have a team of dedicated sustainability professionals that are responsible for the daily implementation of our sustainability objectives and targets. 

Department-specific teams support our Committee and help to bring an integrated approach to our efforts and communicate top down. Our Resource Efficiency Team champions the technical aspects of the resource efficiency of our operations, meeting monthly to discuss environmental management opportunities and implementation. Our Green Team includes employees from across our operations with the aim of finding ways to engage and inspire fellow team to help us achieve our environmental objectives.

Coordinated by our Human Resources Department (“HR”), our Golden Lion Volunteer Team consists of over 500 employees who donate their time, effort and skills to help us to make a positive difference to our community.

Ultimately our Board has overall responsibility for our sustainability strategy and reporting. In line with the Corporate Governance Code, the Board is responsible for evaluating and determining the Company’s sustainability-related risks, and ensuring that appropriate and effective sustainability risk management and internal control systems are in place. Senior management additionally provide confirmation to the board on the effectiveness of these systems. Where relevant, executive compensation is tied to achievements in sustainability objectives.

Our sustainability strategy, management and monitoring of its material areas, as well as legal and other requirements, are at least updated annually. In 2016, the Group was in compliance with all applicable laws and regulations.

Certification systems such as ISO 50001 in Energy Management, as well as Earth Check’s Company Standard and benchmarking system, further help to verify and inform our strategy.

In 2016, as a result of leading practice in sustainability management, MGM China has been selected by the Hang Seng Indexes Company to be featured on the Hang Seng Corporate Sustainability Benchmark Index, which identifies the top sustainability leaders in Hong Kong and Mainland China that are listed on the Hong Kong Stock Exchange.

Stakeholder Engagement

Engaging our key stakeholders in long-term dialogue provides important input that informs our decision-making to continuously help us strengthen our company policies and programs. Throughout the course of any given year we communicate with our stakeholders through various channels as indicated in the table below. 

Apart from these key stakeholder groups we also seek and welcome feedback from broader society including government, NGOs, academics and other local associations with a view to continuously build relationships with the local community and strengthen risk management approaches.

Product Responsibility

Our company Privacy Policy is available on our website: Our Privacy Policy and Information Security Policy and Standards outline our responsibility to protect information resources and customer data and must strictly be adhered to by all employees, contractors, consultants, temporary employees, and other workers.

We are governed by clear policies and practices to ensure no unfair or misleading marketing information is delivered to consumers. Feedback is actively sought from our customers, with any material feedback provided being seriously considered by senior management and used to update our policies and practices.

To date no customer data privacy breaches or unfair marketing cases have been reported.

Business Conduct

Our Code of Conduct is applicable to all staff and provides guidelines on how employees should conduct themselves at work. The Code of Conduct covers matters such as anti-corruption, use of confidential information, conflicts of interest and insider trading.

Anti-Corruption Guidelines supplement our Code of Conduct and provide guidance to ensure compliance with all applicable anti-corruption laws. Available to all staff, the guidelines provide a clear definition of what anticorruption is, what the risks associated are and what each one of us can do to maintain practices that counter corruption and extortion.

An Integrity Hotline is maintained by an independent third party service provider and operates on a 24/7 basis to report concerns of unethical behavior related to us.

Training on ethical business conduct is provided to all employees upon induction and comprehensive training is provided to all assistant-managers and above, as well as to selected suppliers.

Our suppliers are required to adhere to our Vendor Code of Conduct, as well as our Sustainability Policy. Site visit inspections are carried out to ensure compliance with contractual obligations and company sustainability expectations such as health and safety, environmental compliance and ethical business conduct.

There have been no legal cases regarding corrupt practices brought against us or our employees during 2016.

For questions of comments relating to MGM sustainability program, please contact